General Terms & Conditions

2.1 A registered player account is required to access gaming activities.
2.2 Users can complete the sign-up process via the registration button or other available options.
2.3 The account will be managed by the casino or its authorised service providers.
2.4 During registration, players must submit accurate and up-to-date personal details.
2.5 For security purposes, withdrawal requests may require additional verification from the financial department.
2.6 By registering, users confirm that:

• They meet the legal gambling age requirements in their jurisdiction.
• Online gambling is legally permitted in their region.
• They understand and accept the financial risks associated with gambling.
• Their account has not been previously suspended or banned due to fraud, collusion, or policy violations.

2.6.1 Identity Verification

• Identity verification is mandatory before processing withdrawals.
• Players must provide the necessary documents within 30 days of requesting a withdrawal.
• Failure to comply may lead to account suspension and forfeiture of winnings.

2.7 The casino may request video verification via Skype to confirm identity. Non-compliance may result in account closure.
2.8 Players must ensure their personal details are correct. The creation of multiple accounts per individual is strictly prohibited. Any duplicate accounts may be closed and related winnings confiscated.
2.9 It is the player's responsibility to verify that online gambling is legal in their jurisdiction before registering. The platform does not accept players from restricted regions.
2.10 Some game providers may impose additional regional restrictions on their titles. Players should review individual provider terms before accessing games.

3.1 The Casino Reserves the Right To:

• Decline new account registrations.
• Suspend or terminate accounts without prior notice.
• Reject deposit transactions at its sole discretion.
• Request additional verification documents as needed.
• Freeze funds in cases of suspected fraudulent activity.
• Restrict access to games or promotional offers if fraudulent behavior is detected.
• Enforce fair play policies to prevent cheating or misuse of the platform.

3.2 The Casino Ensures:

• Secure management and protection of player funds.
• Compliance with data privacy regulations.
• Proper segregation of player funds from operational accounts.

3.3 Financial Disclaimer

• The casino does not operate as a financial institution.
• Player accounts do not generate interest on deposited funds.

3.4 Account Limitations

• Each player is permitted only one account. Any duplicate accounts will be merged, and associated bonuses will be revoked.
• Account access cannot be shared or transferred to third parties.
• Funds cannot be transferred between player accounts.

4.1 Definition of Inactivity

• An account is classified as inactive if there has been no login activity for 12 consecutive months.

4.2 Actions on Inactive Accounts

• The casino reserves the right to suspend or close inactive accounts.
• If an account is suspended with a remaining balance, the player must contact customer support to arrange a withdrawal.
• A maintenance fee may be deducted from inactive accounts.
• Any unclaimed bonuses remaining on an inactive account will be forfeited.

5.1 Chargeback Investigations

• If a chargeback request is filed, the casino reserves the right to suspend the account temporarily while the matter is under investigation.

5.2 Verification Process

• The casino will attempt to contact the player to verify the chargeback claim.
• A processing fee may be applied in cases of chargeback disputes.

5.3 Extended Inactivity After Chargeback

• If an account remains active for an extended period following a chargeback dispute, the casino may reclaim any remaining funds.

6.1 Player Responsibility

• Players assume full responsibility for their gambling activities.
• The casino platform and services are provided "as is," with no guarantees of uninterrupted operation or error-free gameplay.

6.2 Casino and Affiliate Limitations

• The casino does not guarantee that its software or platform will meet individual expectations.
• The platform is not liable for technical disruptions or delays.
• The casino is not responsible for financial losses incurred during gameplay.

7.1 Terms & Service Updates

• The casino reserves the right to update its Terms & Conditions and modify services at any time.
• Changes take effect immediately upon publication.

7.2 Player Acknowledgment

• Continued use of the platform after updates signifies acceptance of the revised terms.
• Players who disagree with modifications must discontinue use of the service.

By registering and engaging in gameplay at StoneVegas Casino, users agree to comply with these Terms & Conditions. It is each player's responsibility to stay informed about the latest version of the T&Cs.